SeeUWell's AI answering service answers every call, books in real time, and runs your reminders — working directly with your existing Open Dental. No new practice-management system, no data migration.
Inbound Calls
While your team is with patients, the AI answers every ring — verifying the caller, looking up the chart, and booking in the right chair.
Answers in a natural, friendly voice — nights, weekends, and holidays. No hold music, no missed calls.
Confirms the caller's full name and date of birth before sharing any information from the chart.
Looks up the patient's next appointment, balance, treatment plan, and insurance on file — in real time from Open Dental.
Books, reschedules, confirms, or cancels — automatically routing to the right provider (hygienist for cleanings, dentist for exams) in an open chair.
Writes a summary of every call back to the patient's Open Dental record automatically.
Outbound Calls
The AI doesn't just wait for calls — it proactively works your patient list to fill gaps, recover no-shows, and keep recall on track.
Calls and texts patients before appointments — fewer no-shows, less phone tag for your team.
Reaches patients who are due for their next cleaning before they have to remember to call.
When a slot opens, the AI calls the next patient and fills the gap — same day.
Calls the right patients the moment a cancellation creates an opening they've been waiting for.
Reaches back out to patients with pending treatment in their chart — bringing them back without manual follow-up.
Friendly outbound nudges with a secure payment link — no awkward front-desk conversations.
Why It's Different
Most AI answering tools sit outside your PMS. This one runs inside it.
SeeUWell reads live availability, writes bookings back to the chart, and routes every appointment to the correct provider — without anyone touching the schedule manually.
No migration, no new practice-management software to learn. Your team keeps the workflow they already know.
Verifies the caller's identity and authorization before sharing any details from the chart — every single call.
Cleanings go to hygienists, exams to dentists, in an open operatory — and the booking writes back to the chart automatically.
Common Questions
No. SeeUWell works directly with your existing Open Dental — no migration, no new software to learn. Your team keeps the same workflow they already use.
Before sharing any information, the AI verifies the caller's full name and date of birth and confirms they are authorized to access the account. Nothing from the chart is shared until identity is confirmed.
Yes. Cleanings route to a hygienist, exams and treatment to a dentist — in an available operatory at the time the patient requests. Provider rules and chair availability are pulled directly from Open Dental.
Yes — 24/7, including nights, weekends, and holidays. When a patient calls at 10pm with a toothache, the AI answers, triages the urgency, and books them into the first available emergency slot.
Yes. The system handles outbound reminders, recare and recall, no-show rebooking, waitlist fills, unscheduled treatment follow-up, and balance reminders — all working from your Open Dental patient list.
Get Started
Book a free consultation and we'll walk through the integration, show you what your call flow looks like on day one, and confirm it works with your current Open Dental setup.
SeeUWell Practice for dental · $1,299/mo on annual · Works with your existing Open Dental · HIPAA + BAA included